Privacy Policy

Privacy Policy

Effective Date: October 2023
Website: barkingsleep.co.uk
Data Controller: BARKING ROAD FURNITURE LIMITED (Company Registration No. 07858135)
Address: 317 Barking Road, London, E13 8EE, United Kingdom

This Privacy Policy describes how your personal information is collected, used, and protected when you visit or make a purchase from Barking Sleep. We are committed to safeguarding your personal data in strict compliance with the UK Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR).

1. Personal Information We Collect

  • Device & Technical Information: IP address, browser type, operating system, time zone, and standard site navigation telemetry collected via essential cookies.
  • Order & Customer Information: When you purchase bedding accessories, we collect your full name, billing address, UK delivery address, contact email address, and telephone number.
  • Payment Details: We process credit/debit card transactions securely via PCI-DSS compliant payment gateways supporting Visa and Mastercard. We do not store your complete card number or security codes on our servers.

2. How Your Data Is Used

We process your personal information strictly for legitimate commercial and legal purposes:

  • To process payments, dispatch orders, generate return postage labels, and communicate delivery updates;
  • To provide customer support and respond to product queries;
  • To monitor orders against fraud and verify transaction authenticity;
  • To maintain statutory business records in compliance with UK tax (HMRC) regulations.

3. Service Providers & Technical Infrastructure

We share personal data exclusively with essential service partners under binding confidentiality obligations:

  • E-commerce Hosting Provider: Our online storefront infrastructure is hosted and powered by SHOPLINE HOLDINGS LIMITED (Address: 21/F, Nam Wo Hong Building, 148 Wing Lok Street, Sheung Wan, Hong Kong; Phone: +852-81207281; Email: support@shopline.com). Shopline handles data strictly on our behalf under compliant data processing agreements.
  • Logistics Carriers: Recipient delivery details are shared with delivery carriers (e.g. Royal Mail and regional couriers) for doorstep fulfillment.
  • Payment Providers: Financial details are transmitted via encrypted connections to card payment processors for Visa and Mastercard settlements.

4. Your Rights Under UK GDPR

As a UK resident, you have statutory rights regarding your personal data, including the right to access, rectify, request erasure ("right to be forgotten"), restrict processing, or obtain a portable copy of your data. To exercise any of these rights, please email support@barkingsleep.co.uk.

5. Contacting Our Data Privacy Team

For questions regarding our privacy practices, please contact:
BARKING ROAD FURNITURE LIMITED (Barking Sleep)
317 Barking Road, London, E13 8EE, UK
Email: support@barkingsleep.co.uk | Phone: +44 20 7511 8842